How to customize the empty cart

Overview

When the cart is empty, the drawer shows a message, a Continue shopping button and, if you want, the rewards bar and product suggestions.

Steps

1. Switch the preview to the empty cart

  1. Click Cart Drawer in the app menu.
  2. Under Preview Settings, set Cart Mode to Empty cart. The Empty cart section can be edited only in this mode.
  3. Click Empty cart.

2. Show the rewards bar (optional)

Click Reward bar and tick Show rewards on empty cart. The bar shows only if you have set up rewards in Items in cart mode under Body > Rewards. See How to use Rewards function in your cart.

Reward bar setting Show rewards on empty cart with the note about creating a reward offer

3. Change the message and button

Click Empty Cart Body:

Empty Cart Body settings with Empty Label, Continue shopping button options, Redirect URL and Custom html on empty cart screen

  • Empty Label: the message, for example "Your cart is empty".
  • Show "Continue shopping" button on empty cart and its title.
  • Redirect URL when clicking "Continue shopping" button: tick it and type a Redirect URL to send shoppers to a page, for example a collection.
  • Custom html on empty cart screen: your own HTML under the message.

4. Suggest products (optional)

Click Upsell in empty cart and tick Enable Empty Cart Upsell:

Upsell in empty cart settings with Offer Automatic or Manual, Recommendation source, Number of shown offer products, Discount and Content

  • Offer:
    • Automatic: pick a Recommendation source (New arrivals, Bestsellers or Recent views) and the Number of shown offer products (1 to 10).
    • Manual: pick the products yourself.
  • Discount: Default price, Fixed price ($), Bundle discount (%) or Bundle discount ($), with a Discount label. Use {{amount}} for the discount amount and {{percentage}} for the percentage.
  • Content: Upsell title - Empty Cart, Upsell add to cart title - Empty Cart and Upsell layout - Empty Cart (Vertical or Horizontal).

5. Save

Click Save in the bar at the top of the page. Switch Cart Mode back to Items in cart to edit the other sections.

Empty cart drawer in the preview with the message and the Continue shopping button