Xboost

Why is the sticky add to cart bar not showing?

Overview

If the sticky bar does not appear on your product pages, go through these checks.

Checks

  1. The app embed is on. On the app dashboard, App Status must show Active. If it shows Disabled, turn on Xboost Sticky Add to Cart in App embeds of the theme editor and save. See Getting started with XB: Sticky Add To Cart Button.
  2. The bar is active. On the Sticky Add To Cart page, the switch at the top must read Sticky add to cart is active.
  3. You scrolled far enough. Under Settings > Display Setting, the bar may show only when the theme's add to cart button is out of view or after a scroll percentage. Scroll further down the product page, or choose Always to test.
  4. The device matches. Under Settings, Show on device must include the device you test on.
  5. You are on a product page. The bar shows on product pages, and on the home page only when Enable on home page is selected.

Still not working?

Click Contact us on the app dashboard to chat with our support team.