FAQs

Getting started with XB: AI Cart Upsell Cart Drawer

Overview XB: AI Cart Upsell Cart Drawer (shown as XB: AI Cart Upsell in your Shopify admin) replaces your theme's car

How to change the cart drawer font

Overview The cart drawer of XB: AI Cart Upsell Cart Drawer uses your theme's font, so it matches the rest of your sto

How do I change the price format?

Overview XB: AI Cart Upsell Cart Drawer shows prices in your store's currency format, the same format your theme uses

How do I exclude a product from cart upsell recommendations?

Overview With Use AI Recommended UpSells, the cart drawer picks the upsell products for you from the Recommendation A

How to make the cart drawer smaller

Overview If the cart drawer of XB: AI Cart Upsell Cart Drawer covers too much of the page, or the items take too much

How do I refresh and open the cart drawer with code?

Overview Another app, a custom button or your own script can add products to the cart without the cart drawer knowing

Where is Sticky Add to Cart in XB: AI Cart Upsell?

Overview The sticky add to cart bar is now its own app: XB: Sticky Add To Cart Button. - Stores that installed XB: A

Why does my theme's cart drawer still show?

Overview You turned on XB: AI Cart Upsell Cart Drawer, but your theme's own cart drawer still opens, alone or togethe

Why is an upsell product not showing in the cart drawer?

Overview You set up cart upsell, but one of the products does not show in the cart drawer. Check if the product is al

Why is the cart discount not applied?

Overview XB: AI Cart Upsell Cart Drawer applies its discounts, such as reward tiers with Use discount created by Xboo

Why is the cart drawer not showing?

Overview If your store still opens the theme's cart instead of the XB: AI Cart Upsell Cart Drawer, go through these c